Definition : Dark store

A dark store is a retail establishment that operates solely for the purpose of fulfilling online orders, rather than serving customers in a traditional brick-and-mortar setting. These stores are often located in industrial areas or warehouses, and are designed to efficiently process and ship out products without the distractions of in-store shopping. The term “dark” refers to the lack of natural light and minimal or non-existent customer interaction, creating a more streamlined and focused environment for order fulfillment. Dark stores have become increasingly popular in the age of e-commerce, allowing retailers to meet the growing demand for online shopping while also reducing costs and increasing efficiency.

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