Definition : Form abandonment

Form abandonment refers to the act of leaving a digital form or application before completing the intended action or providing all necessary information. This can occur for various reasons, such as user frustration, technical issues, or a change of mind. It is a common occurrence in online transactions, where users may abandon a form due to a lengthy or complicated process, lack of trust in the website, or unexpected requirements. Form abandonment can have negative impacts on businesses, as it can lead to lost sales, incomplete data, and a poor user experience. To prevent form abandonment, it is important for businesses to streamline their forms, provide clear instructions, and build trust with their users.

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