Definition : ODR-SOR

ODR-SOR, or Online Dispute Resolution – System of Online Resolution, refers to the process of resolving disputes and conflicts through the use of digital platforms and technologies. This innovative approach allows individuals and organizations to settle their disagreements in a timely, efficient, and cost-effective manner, without the need for physical presence or traditional legal proceedings. ODR-SOR utilizes various tools such as video conferencing, online mediation, and virtual arbitration to facilitate communication and negotiation between parties, ultimately leading to a mutually satisfactory resolution. With the increasing reliance on technology and the rise of global connectivity, ODR-SOR is becoming an essential tool in promoting access to justice and promoting peaceful resolution of conflicts in the digital age.

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