Definition : Conversational engine

A conversational engine is a sophisticated software program designed to simulate human-like conversations and interactions. It utilizes natural language processing and artificial intelligence to understand and respond to user input in a conversational manner. This technology is commonly used in chatbots, virtual assistants, and other communication tools to provide a seamless and personalized experience for users. A well-developed conversational engine can understand context, tone, and intent, allowing for fluid and dynamic conversations that mimic human communication. It is constantly evolving and learning, making it an essential tool for businesses and organizations looking to enhance their customer service and communication capabilities.

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