Conversational UX, also known as conversational user experience, refers to the design and implementation of user interfaces that mimic natural human conversation. It combines the principles of user experience (UX) design with the use of conversational technologies such as chatbots, voice assistants, and messaging apps to create a seamless and intuitive interaction between humans and machines. This approach aims to make the user experience more conversational, personalized, and efficient, allowing users to interact with technology in a more natural and human-like way. Conversational UX is becoming increasingly popular in various industries, including customer service, e-commerce, and healthcare, as it offers a more user-friendly and engaging way to interact with technology.