Customer share refers to the percentage of a particular market or industry that a company or brand holds in terms of its loyal and repeat customers. It is a measure of the customer’s preference and loyalty towards a specific brand or company, and is often used to evaluate the success and competitiveness of a business. A high customer share indicates a strong and dedicated customer base, while a low customer share may suggest room for improvement in customer satisfaction and retention strategies. Customer share is a crucial metric for businesses to track and analyze in order to understand their market position and make informed decisions for future growth and success.