In-branch CR refers to the process of conducting financial transactions or services within a physical bank branch, rather than through online or mobile banking. This can include activities such as depositing or withdrawing cash, opening new accounts, or seeking assistance from bank staff. In-branch CR offers customers a personal and face-to-face experience, allowing for more personalized and immediate assistance with their banking needs. It also provides a sense of security and trust, as customers can physically interact with their bank and its employees. In-branch CR is still a popular option for many individuals who prefer the traditional banking experience.