Definition : Sales assistance

Sales assistance refers to the support and guidance provided to customers by sales professionals during the purchasing process. This can include answering questions, providing product information, and offering personalized recommendations to help customers make informed decisions. Sales assistance aims to enhance the overall shopping experience and build a strong relationship between the customer and the brand. It involves actively listening to the customer’s needs and offering solutions that meet their specific requirements. Effective sales assistance can lead to increased customer satisfaction, loyalty, and ultimately, higher sales for the business.

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