Definition : Session recording

Session recording refers to the process of capturing and storing a digital record of a user’s interaction with a website, application, or software. This can include the user’s clicks, mouse movements, keystrokes, and other actions, as well as any audio or video recordings of the session. Session recording is often used for analytical purposes, allowing businesses to gain insights into user behavior and improve their products or services. It can also be used for troubleshooting and customer support, as it provides a detailed view of the user’s experience. Overall, session recording is a valuable tool for understanding and enhancing the user experience.

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